Kaydet Back to Search İş Tanımı Özet Benzer iş ilanları Eklendi 20/05/2025Work directly with fixed-income traders in a dynamic front office environmentGain hands-on experience with real-time trading systems and toolsMüşterimiz HakkındaOur client is a global financial services firm operating in capital markets and investment banking. The organization supports fast-paced trading environments with advanced technology solutions and a strong focus on regulatory compliance.İş TanımıThe role of Application & End-User Support involves providing first and second-line technical support to front office users and trading desks. The successful candidate will ensure the stability and availability of desktop systems and trading applications, working closely with traders, business managers, and other key stakeholders.Key responsibilities include:Delivering high-availability support for real-time trading environmentsPerforming root cause analysis for trader-reported issues and providing resolutionsManaging desktop systems (Windows 10/11), peripherals, and mobile devicesConducting daily health checks and monitoring trading system performanceProviding technical advice on platform usage and configurationCollaborating with infrastructure, development, and application teamsEnsuring compliance with cybersecurity, data protection, and audit requirementsSupporting application upgrades, infrastructure changes, and business continuity effortsMaintaining documentation and logging incidents according to ITIL standardsAradığımız ProfilFluent in English and Turkish, with excellent verbal and written communication skillsExperience in application and end-user support, preferably within trading environmentsFinancial knowledge of Fixed Income products' end to end trade workflowProficient in SQL and familiar with relational databases (Oracle, SQL Server)Knowledge of operating systems (UNIX, Linux, Windows) and scripting (Python preferred)Familiarity with compiled languages (e.g., Java, C#) is an advantageStrong understanding of front office business processes and trade workflowsExperience with tools such as Active Directory, Microsoft 365, Bloomberg, or ReutersComfortable working in a high-pressure, client-facing environmentStrong problem-solving ability, the ability to work independentlyKnowledge of middleware (e.g., MQ, Solace), monitoring tools (e.g., AppDynamics, ITRS), and financial regulations is a plusTeklif EdilenlerCompetitive compensation and direct exposure to global front office trading systemsOpportunity to grow within a fast-paced, technology-driven financial environmentConsultantPinar Baglanİlan Referans KoduJN-052025-6743030ÖzetSektörBilişimAlt SektörUygulama Destek EndüstriFinancial ServicesLokasyonIstanbul (Europe)Kontrat TipiSürekliDanışman adıPinar BaglanPozisyon ReferansıJN-052025-6743030
