Kaydet Back to Search İş Tanımı Özet Benzer iş ilanları Eklendi 10/07/2024A Global Medical Device CompanyGreat career opportunity for Customer Support SpecialistsMüşterimiz HakkındaOur client is one of the global medical device companies in the world. For their future development plans, we are looking for a Customer Support Application Specialists.İş TanımıAnswering internal and/or external customer to give support to inquiries per established guidelines,Leading the troubleshooting analysis, diagnosing and bringing the solution,Reporting all event in the ERP system to guaranty traceability according company standards and regulation,Preparing service work order for corrective actions,Identifying service sales leads and opportunities,Leading launch or implementation of new products, methodologies and processes to handle customer requests with efficiency,Providing customer trainings for sub/cluster and acting as a referent in their field of expertise,Acting as a technical pillar for sub/clusters,Making organizational recommendations around the equipment in order to optimize the workflow, addressing three dimensions: technical, quality and productivity,Coordinating and providing consulting, technical training and on-going support,Aradığımız ProfilMinimum bachelor's degree in Biology or similar areas,Minimum 3 years of experience in biology, industrial microbiology environment or solid technical background in biology field,Excellent communication skills, good listener, empathetic and assertive,Organized, rigorous, autonomous and able to make decision,Ability to analyze, manage critical inquiries & hard situation,Customer & solution oriented,Excellent command of ERP, CRM tools and MS Office applications,Fluent in Turkish and English, Arabic is a plus,Ability to travel with the minimum ratio of 10%.Teklif EdilenlerJoin one of the global companies in Medical Devices Service area.PageGroup'a KatılınAyca Borekciogluİlan Referans KoduJN-072024-6477958ÖzetSektörSağlık & Yaşam BilimleriAlt SektörMedikal Cihaz EndüstriHealthcare / PharmaceuticalLokasyonIstanbul (Asia)Kontrat TipiSürekliDanışman adıAyca BorekciogluPozisyon ReferansıJN-072024-6477958
