Kaydet Back to Search İş Tanımı Özet Benzer iş ilanları Eklendi 19/07/2024A Global Medical Device CompanyGreat career opportunity for Healthcare IT Connectivity Leaders.Müşterimiz HakkındaOur client is one of the global medical device companies in the world. For their future development plans, we are looking for a Healthcare IT Connectivity Leader.İş TanımıCoordinate and liaise with internal and external technical IT providers, resources and cross functionally with all involved departments (customers, technical support, LIS vendors, project teams, marketing and GCS) in project mode.Be the technical referent for support and project teams on IT topicsProvide support in helping set up hardware or software, Troubleshooting and diagnosing connectivity / data access problems, answering questions about hardware or softwareProvide technical support on daily topics in the field and remotelyCoach teams and support first installations of new products (flying doctor role)Deliver technical documentation (technical prerequisites, support procedures, quality management…)Manage crisis at customers (cyber…)Provide support in helping set up hardware or software, Troubleshooting and diagnosing connectivity / data access problems, answering questions about hardware or softwareSupport/Perform pre-site installation inspections, workflow analysis, design, coordinate, and project manage installations.Support/Perform software-related installation and configure software in equipment and associated peripherals.Training and coaching FSE, distributor FSE, customers and providing expert knowledge to their IT departments on configuration, operation maintenance and first line troubleshooting of the instruments/machines/equipment and associated automation IT infrastructure.Coordination and implementation of interfaces between equipment, automation, associated peripherals and customers IT information systems.Supporting customers in improving their equipment and automation information management procedures and processes to ensure uninterrupted operation/function and up-time.Support mandatory and optional software and firmware patches, upgrades and retrofit pushes via remote E-ServiceAct as technical liaison and advisor to METER customer service teams, Marketing team, distributors, customers and their other vendors IT departments.Escalate IT incidents when needed to the next service levels or requests additional assistance from specialists and provides the necessary follow-up to ensure the problem has been resolved to the customers satisfaction.Support rolling out new pro-active IT service tools and processes.Aradığımız ProfilHigher education on information technologies (MSc, Masters), a minimum of 3 years of local and/or international experience in the field of IT services.Strong leadership and synthesis skills to keep project under controlExtensive understanding and experience of hospital workflow design and analysisIT Skills, ability to perform software updates and parameter and basic LIS configurations, validation and verification Internet Protocol, Wireless Modems/Routers, Cloud systems and services, Cyber Security…Experience in developing languages for example VC++, Delphi , C# , SQL Server ,HTML,UML,XML, Java scriptSpecific experience in the cyber security fieldAbility to convince, influence, and gain support both in the internal networks of the company and with customersEnjoy working in an intercultural and matrix environment with daily interaction with multidisciplinary teamsVery good communication skills, a good team spirit and synthesis and a strong customer orientation.Be able to manage priorities and keep commitments.Business trips (METER countries and abroad) are to be expected (40 %)Fluent in EnglishTeklif EdilenlerJoin one of the global companies in Medical Devices Service area.PageGroup'a KatılınAyca Borekciogluİlan Referans KoduJN-072024-6487226ÖzetSektörSağlık & Yaşam BilimleriAlt SektörMedikal Cihaz EndüstriHealthcare / PharmaceuticalLokasyonIstanbul (Asia)Kontrat TipiSürekliDanışman adıAyca BorekciogluPozisyon ReferansıJN-072024-6487226
