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Relationship Management Director / Energy (Fluent Russian)

Istanbul (Europe) Kalıcı View Job Description
The Relationship Management Director is responsible for the development and maintenance of long-term relationships with a defined client base to ensure a high level of client satisfaction and will influence the broader adoption of existing and new services as well as the retention of existing business.

Added 11/02/2026

  • Great career opportunity
  • Leading global company

About Our Client

Our client's comprehensive view of global energy and commodities markets enables their customers to make superior decisions and create long-term, sustainable value.

Job Description

  • Take ownership of the overall client experience, ensuring satisfaction and engagement;
  • Balance strategic oversight with day-to-day account management to optimize client interactions;
  • Work with Account Manager and specialists to ensure alignment on commercial strategy and value proposition;
  • Build and nurture meaningful, long-lasting relationships with key stakeholders and influential contacts;
  • Maintain continuous, collaborative communication with clients to gather strategic insights, understand their challenges, and identify unrecognized issues, providing tailored solutions;
  • Play a pivotal role in the initial sales cycle by researching client businesses, identifying and qualifying leads, and collaborating with the Commercial Manager to negotiate and close opportunities;
  • Identify and pursue cross-selling and upselling opportunities;
  • Generate interest in trials and demonstrations, facilitating presentations and connecting appropriate customer contacts involved in product discussions or testing;
  • Collaborate closely with Commercial Managers to ensure client retention;
  • Work with Commercial Managers, Support, and other functions to enhance usage and foster broad adoption of enterprise-wide licenses, thereby maintaining client loyalty;
  • Collaborate across regional boundaries with other Relationship Managers to ensure consistent and effective execution of the client Account Plan;
  • Provide updates on status, risks, opportunities, and product development needs;
  • Maintain up-to-date records in the CRM system.



The Successful Applicant

A successful Relationship Management Director should have:

  • Having a bachelor's degree;
  • Ideally 10+ years' experience in Oil & Gas, managing major or complex accounts, preferably within a commodity or financial information provider context;
  • Comprehensive understanding of the energy industry, including familiarity with front, mid, and back-office functions, as well as analyst roles;
  • Experience with Reuters, Bloomberg, GlobalView, DTN, or other real-time services is also advantageous;
  • Exceptional communication and presentation skills (both verbal and written);
  • Demonstrated leadership in managing multinational global and/or strategic accounts, with cultural awareness and regional experience;
  • Superior customer relationship management skills, with a proven ability to develop relationships at multiple levels within strategic accounts;
  • Proficient in identifying needs and employing consultative sales techniques to drive sales initiatives;
  • Fluency in both Russian and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders;
  • This position is not eligible for sponsorship. Candidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.



What's on Offer

Great career opportunity in a leading global company.

Consultant
Cagla Sengoz
Quote job ref
JN-022026-6944212

Job summary

Sector
Sales
Sub Sector
Relationship Manager
Industry
Energy & Natural Resources
Location
Istanbul (Europe)
Contract Type
Permanent
Consultant name
Cagla Sengoz
Job Reference
JN-022026-6944212