Service Engineer (PLC & Sensors), Marmara Region

Istanbul Kalıcı View Job Description

Tarihinde güncellendi 15/10/2024

Müşterimiz Hakkında

This organization is a major provider of advanced measurement & sensors technology, specializing in dynamic assessments of pressure, force, torque, and acceleration. They offer solutions across various sectors, including automotive, aerospace, manufacturing, and R&D.
Our client have 2 offices across Turkey, one is Bursa and the other one being İstanbul,

Overseeing and expanding service activities for the client.
Preparing customer sites and collaborating with colleagues to install and commission the client's products and systems.
Commissioning various products and services, maintaining close contact with customers.
Supporting marketing efforts by attending trade shows, conferences, and other events, and creating service news for mailing and social media sharing.
Providing technical assistance and product training both before and after sales.
Creating weekly and monthly schedules for service applications, ensuring swift actions with proper prioritization.
Conducting regular customer visits, interpreting their needs and requirements to match the client's products and services.
Offering remote support to customers and colleagues.
Handling emergency service requests promptly, even outside of working hours, while balancing customer care and the client's benefits.
Supporting maintenance and calibration activities for the client's products on customer sites.
Preparing and selling maintenance contracts and performing on-site services.
Generating application stories for significant service applications.
Producing weekly and monthly service sales forecasts and reporting to management.
Following up on calibration and repair processes at global centers, from export to customer delivery.
Ensuring timely information flow between customers and global centers.

Taking responsibility for the entire service activity and ensuring on-time fulfillment of service requirements.
Attending all product and systems-related training and meetings.
Delivering company presentations to customers.
Supporting back-office activities for the delivery process at customs for repair and calibration products.
Providing technical intervention at customer sites for commissioning and troubleshooting, with a commitment of 100 working days on the field.

University degree preferably in Electrical, Electronics or Mechatronics Engineering
3 - 5 years of experience in PLC programming and electromechanical systems
Minimum 3 years of technical experience in industrial automation products
Good degree of written and spoken English
Plastic injection knowledge is a plus
Sensor and measuring technology knowledge is a plus
Motor and driver knowledge is a plus
Industrial communication protocol experience is a plus
Hands on experience with electrical circuitry
Willingness to visit customers sites frequently
Willingness to travel to various cities of Turkey (Mostly but not limited to Marmara Region)
Having a B class driving licence with a clean record
Ability to manage customers at site in order to solve problems and extend good relationship with existing customers
Committed and responsible attitude.

Be part of a global company with high precision equipment experience
Base Salary, Bonus, Lunch payment, Company car, Laptop, Mob. Phone, Health Insurance

PageGroup'a Katılın

Irem Keles

İlan Referans Kodu

JN-072024-6479550