Stock Supervisor (IN-STORE ROLE FOR HIGH END LUXURY BRAND)

1- Internal Coordination

• Contribute actively to team meetings organized by Store Manager and during morning briefing

• Liaise with Store Manager (ex : stock take organization), Admin (ex: rotas), Floor Managers (ex: transfers)

• Liaise with corporate : be the entry point at store level for all questions and issues related to the stock (Customer Service, Logistics at central level, IC, Product Offer and Warehouse at local level)

2- Stock management

• Supervise and support the team for the main stock processes (receiving&processing all incoming products, ticketing,sorting items per category, managing local&international transfers, etc.) - in case of any team available, or him/herself is responsible

• Follow-up and analyze stock level per department and compare to sales and RAL

• Follow-up negative stocks, defective / shop soiled products with the stock team- in case of any team available, or him/herself is responsible

• Help store management to monitor overall stock and prepare purchase

• Raise alerts if needed and propose action plan / corrective actions (ex: transfers, VM / window…)

• Support Floor Managers for PSI / LMH / LTH / CNP orders

3- Inventory controls

• Supervise and support the work of stock team to be the most effective- in case of any team available, or him/herself is responsible to do works

• Plan and ensure an appropriate preparation of stock takes and cycle counts

• Contribute to scanning and investigations

• Produce the final report for Finance department (to be validated by Store Manager)

• Propose action plans to improve future stock takes results (methods, tool, training…) and to reduce shrinkage

• Inform staff on inventory controls objectives and methods

4- Procedures & continuous improvement

• Ensure procedures are implemented following the Store Notebook, train new comers to procedures and share evolutions with the teams

• Be the Cegid point person in the store : train new comers to the tool, communicate new features and/or procedures, support the team in any issue (can also be done by Admin Assistant depending on Cegid expertise)

• Identify improvement levers on stock-related processes to optimize flows, simplify day-to-day operations and facilitate the work of store teams, propose and implement action plans / projects (ex: creation of a deported stock, review of delivery frequency…)

• Identify and share best-practices (ex : implementation of a stockroom mapping)

• Organizing all stock spaces, ensuring tidiness and efficiency, in order to optimize flows and facilitate the Sales Team;

• Effecting replenishment of products in every area, maintaining an organized environment;

• Packaging and preparing product deliveries for all Métiers;

• Scheduling price update, editing new labels from the dedicated software and supporting sales team in relabeling all departments in a short delay.

PERFORMANCE INDICATORS

• Shrinkage rate

• # of stock takes and cycle counts performed and results

• Level of stock (MoS)

• Individual and team contribution to the efficiency and quality of store operations: number of errors, quality of stockroom organization, level of negative stocks…