Process Management Expert/ HR

Istanbul (Europe) Kalıcı View Job Description
This role focuses on analyzing, improving, and standardizing business processes to drive operational efficiency. The position works closely with cross-functional stakeholders to identify opportunities, implement enhancements, and support end-to-end transformation initiatives.

Updated on 01/06/2026

  • Lead high-impact transformation initiatives
  • Gain cross-functional and stakeholder exposure

About Our Client

Our client is a leading global technology company delivering innovative digital solutions and services to millions of users. With a strong focus on customer experience and continuous transformation, the organization drives large-scale process improvement and operational excellence initiatives across multiple markets.

Job Description

  • Support process mapping, analysis, and documentation activities
  • Identify improvement areas and propose actionable solutions
  • Ensure processes are followed up and compliance is maintained across teams
  • Track and report process metrics and performance indicators
  • Collaborate with stakeholders to gather requirements and implement enhancements
  • Conduct as-is assessments to develop a clear understanding of current processes
  • Identify pain points and opportunity areas, including potential benefits across different dimensions
  • Support business and implementation teams throughout transformation and change management processes
  • Document newly designed processes and customer journeys
  • Facilitate business meetings and workshops at various stages of projects

The Successful Applicant

  • Bachelor's degree in a relevant field
  • 2-5 years of experience in process management, process improvement, or digital/process transformation projects within a corporate environment
  • Familiarity with process improvement tools and frameworks
  • Strong focus on detail and ability to manage multiple priorities
  • Excellent communication and stakeholder management skills
  • Ability to break down complex processes and build structured business cases
  • Strong curiosity and interest in understanding end-to-end workflows across different channels
  • Strong presentation skills, including experience preparing effective presentations
  • Fluency in English, both written and spoken, for regular business communication
  • Experience in process design and data analysis is an asset

What's on Offer

  • High-impact role
  • Strong growth opportunities
Consultant
Pinar Baglan
Quote job ref
JN-052026-7023458

Job summary

Sector
Engineering & Manufacturing
Sub Sector
Project / Programme Management
Industry
Technology & Telecoms
Location
Istanbul (Europe)
Contract Type
Permanent
Consultant name
Pinar Baglan
Job Reference
JN-052026-7023458