After Sales Services Manager

Istanbul (Asia) Kalıcı View Job Description
The After Sales Services Manager will be responsible for overseeing all after-sales operations for a fleet of electric commercial vehicles in Türkiye and supporting international service activities.

Added 08/09/2026

  • Opportunity to join a growing company operating in the automotive sector.
  • Opportunity to work on both domestic and international operations.

About Our Client

Our client is a growing company operating in the electric commercial vehicle industry.

Job Description

  • Lead and manage all after-sales service operations.
  • Ensure periodic maintenance activities are completed on time for customer vehicles.
  • Maximize vehicle availability and operational uptime through proactive service management.
  • Coordinate rapid response activities for vehicle breakdowns and technical issues.
  • Drive root cause analysis processes for recurring failures and coordinate corrective actions with internal departments.
  • Manage spare parts planning, inventory, warehousing and related sales activities.
  • Conduct customer visits and organize technical trainings when required.
  • Monitor and optimize warranty and operational service costs.
  • Manage existing dealer and service partners and support network expansion when needed.
  • Develop a strong understanding of the vehicle platform and its technical systems.
  • Ensure timely and accurate responses to international service tickets.
  • Coordinate remote support activities for overseas service centers.
  • Lead, motivate and develop the after-sales team while maintaining high service standards.

The Successful Applicant

A successful After Sales Services Manager should have:

  • Bachelor's degree in Mechanical Engineering, Electrical & Electronics Engineering, Mechatronics Engineering or a related technical field.
  • Minimum 5 years of experience in an After Sales Services leadership role within the automotive industry.
  • Strong knowledge of commercial vehicles, preferably light commercial vehicles.
  • Experience managing service operations, dealer networks, fleet customers or aftermarket organizations.
  • Ability to work effectively in both office and field environments.
  • Strong problem-solving, planning and organizational skills.
  • Customer-focused mindset with excellent communication and stakeholder management capabilities.
  • Fluent English communication skills, both written and verbal.
  • Proactive, hands-on and resilient, with a strong sense of ownership
  • Interest in learning electric vehicle technologies and supporting the transition to e-mobility.

What's on Offer

  • Opportunity to join a growing and innovative company operating in automotive sector.
  • Opportunity to work on both domestic and international operations.



This is a role to lead after sales operations in the automotive sector. Apply to make a contribution.

Consultant
Elif Dibet
Quote job ref
JN-092026-7098970

Job summary

Sector
Engineering & Manufacturing
Sub Sector
Operations Management
Industry
Industrial / Manufacturing
Location
Istanbul (Asia)
Contract Type
Permanent
Consultant name
Elif Dibet
Job Reference
JN-092026-7098970