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Customer Accounting Specialist - Healthcare

Istanbul (Europe) Kalıcı View Job Description
We are looking for a proactive and customer-focused Customer Accounting Specialist for our client. In this role, you will manage the end-to-end order-to-cash process, ensure operational excellence, provide high-quality customer support, and collaborate closely with Sales, Finance, Logistics, and Warehouse teams to deliver outstanding service.

Added 08/09/2026

  • Leading Global Company
  • Global Healthcare Company

About Our Client

Our client is a leading global company in the dental industry, recognized for its innovative solutions and strong international presence

Job Description

  • Ensure customer orders are invoiced accurately in line with agreed pricing, payment terms, and commercial conditions.
  • Manage and monitor e-Invoice and e-Archive invoice processes.
  • Track consignment warehouse and customer stock levels and take necessary actions when required.
  • Coordinate product return requests with relevant departments and ensure timely resolution.
  • Monitor return invoice entries and related accounting processes.
  • Follow up on due and overdue receivables.
  • Perform customer account reconciliations and monitor payment statuses.
  • Work closely with Sales and Finance teams to support collection activities.
  • Track and process payments made via promissory notes, bank transfers, credit cards, and other payment methods.
  • Provide professional customer support via phone, email, and other communication channels.
  • Handle customer inquiries and requests efficiently, ensuring timely and effective resolutions.
  • Coordinate with Sales, Warehouse, Logistics, and Finance teams to ensure smooth operational processes.
  • Support the continuous improvement of customer satisfaction and service quality.
  • Act as the main point of contact between customers and the company throughout the order-to-cash cycle.

The Successful Applicant

  • Bachelor's degree in Business Administration, Economics, Finance, or a related field.
  • Minimum 3 year experience in customer service, order management, accounting, or operations.
  • Proficiency in ERP/SAP systems and MS Office applications.
  • Strong planning, organizational, and follow-up skills.
  • Excellent communication and customer relationship management abilities.
  • Strong analytical thinking and problem-solving skills.
  • Team-oriented with a collaborative and results-driven mindset.
  • Ability to manage multiple priorities in a fast-paced environmen



What's on Offer

Global career opportunities.

Consultant
Sümeyye Karakoç
Quote job ref
JN-092026-7098635

Job summary

Sector
Secretarial & Business Support
Sub Sector
Sales Support / Customer Service
Industry
Healthcare / Pharmaceutical
Location
Istanbul (Europe)
Contract Type
Permanent
Consultant name
Sümeyye Karakoç
Job Reference
JN-092026-7098635